Service Director
4 days ago
A & K AUTOMOTIVE OF HAVERSTRAW is seeking a highly skilled Service Director to oversee the operations of our Haverstraw location. As a Service Director, you will be responsible for managing and directing all aspects of the service department, ensuring that we maintain the highest standards of quality and productivity.
About the Role
The Service Director will report directly to the Store Manager and will be responsible for overseeing the following areas:
• Recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employees
• Maintaining high standards of quality and productivity in the service department
• Ensuring excellent customer service while maintaining high levels of customer satisfaction
• Managing and controlling inventory levels, including ordering parts and supplies as needed
• Maintaining accurate records and reports, including daily sales reports and inventory levels
• Collaborating with other departments to ensure seamless service delivery
Requirements
To be successful in this role, you will need:
• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license
• NYS Inspector Certification (or ability to obtain)
Benefits
We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
The estimated salary for this position is based on industry standards for a Service Director in Haverstraw, NY.
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