Voice Technician
21 hours ago
Competitive Range Solutions LLC is seeking a skilled Voice Technician to join our team. The ideal candidate will have a strong background in telecommunications and a proven track record of installing, maintaining, and troubleshooting voice communication systems.
Key Responsibilities:
- Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems.
- Perform regular maintenance checks and troubleshoot voice communications systems to resolve issues promptly.
- Assist in the documentation and baseline configuration of voice communication assets.
- Provide technical support to users experiencing issues with voice services.
- Collaborate with network infrastructure teams to ensure seamless integration and operation of voice and data systems.
Requirements:
- Active TS/SCI Clearance
- Configure, maintain, troubleshoot, and fix issues of the data network and telephony system (ISDN, VoIP, VoSIP, Teleconferencing, Devices, etc.) and associated technologies in conformity with DoD processes and standards.
- Solid customer service and support skills in a high-visibility environment.
- Fundamental knowledge of the Transmission Control Protocol (TCP)/IP protocol suite and well-versed in the MAC and IP addresses.
- Problem analysis and problem-solving.
- Attention to detail and accuracy.
- Outstanding mathematics and IT abilities.
- Proficient in preparing detailed cost estimate reports.
- Proficient in relevant software tools, including MS Office.
Education/Certifications:
- Bachelor's Degree in a related technical discipline or the equivalent combination of education, technical training, or work experience.
- One or more of the following active network certifications or related Telephony certifications from Avaya, Nortel, AT&T, etc.
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