Hostess

4 weeks ago


New Bern, North Carolina, United States Paula's Pizza Italian Restaurant Full time
Key Responsibilities:

As a key member of our team at Paula's Pizza Italian Restaurant, you will be responsible for providing exceptional customer service to our guests. This includes:

• Welcoming guests to the venue and ensuring they have a positive experience
• Providing accurate wait times and monitoring waiting lists to minimize wait times
• Managing reservations and ensuring seamless table assignments
• Escorting customers to assigned dining or bar areas and providing menus and announcements as needed
• Greeting customers upon their departure and ensuring they have a positive final impression
• Coordinating with wait staff to provide exceptional service and ensure available seating options
• Maintaining a clean and welcoming reception area
• Catering to guests who require extra attention, such as children or elderly individuals
• Answering incoming calls and addressing customer queries in a professional and courteous manner

Requirements:

To be successful in this role, you must have a driver's license and be able to work in a fast-paced environment. If you are a team player who is passionate about providing exceptional customer service, we encourage you to apply.
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