Senior Financial Services Operations Specialist
7 days ago
TalentWealth Recruiting, a boutique financial services firm, is seeking an experienced Financial Services Operations Specialist. This position is based in Iowa City, IA and offers a competitive salary.
The ideal candidate will have a strong background in the financial services industry and excellent organizational skills. They will be responsible for managing client interactions, processing documentation, and improving operational workflows.
Key Responsibilities:
- Client Interaction:
- Interact daily with prospective and existing clients via phone and in-person, handling inquiries and providing quotes.
- Service less active accounts as needed to maintain strong client relationships.
- Documentation Management:
- Research client and security information using the back office system.
- Process and follow up on client documentation to ensure proper maintenance of accounts.
- Prepare letters, forms, and spreadsheets to assist in servicing existing clients and prospecting for new clients.
- Record Keeping:
- Create and maintain organized records and files in compliance with firm and industry requirements.
- Ensure that all required client paperwork is current and adheres to regulations.
- Database Maintenance and Reporting:
- Maintain databases and create reports using portfolio software programs to support decision-making.
- Marketing Support:
- Assist Financial Advisors with marketing efforts, including seminars and events.
- Process Improvement:
- Evaluate and streamline office processes to enhance efficiency and effectiveness.
- Implement best practices and innovative solutions to improve client service and operational workflows.
- Office Administration:
- Oversee the procurement of office supplies and ensure an organized and well-stocked office environment.
- Coordinate facility and maintenance issues, ensuring compliance with company policies and procedures.
- Cross-Training and Team Support:
- Participate in cross-training and assist with other operational functions as required.
Requirements:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 5 years of experience in the financial services industry.
- Previous experience in a management or team lead role is required.
- Strong understanding of investment concepts, financial markets, and products.
- Excellent organizational and time management abilities with the capacity to manage multiple tasks and deadlines in a fast-paced environment.
- Exceptional interpersonal skills with the ability to communicate effectively at all organizational levels, both orally and in writing.
- Proficient in Microsoft Office Suite and office management software.
- Strong leadership, problem-solving, and decision-making skills.
- High attention to detail and ability to multitask effectively.
This is a full-time opportunity offering a competitive salary range of $80,000 - $110,000 per year, depending on experience.
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