IT Operations Manager
3 weeks ago
PCG Consulting Group is a dynamic and innovative technology-driven organization that partners with health, education, and human services agencies to improve lives.
We are seeking an experienced IT Lead to oversee our technology operations and drive our IT strategies. The successful candidate will possess strong technical skills, exceptional leadership abilities, and a strategic mindset to optimize our technology infrastructure.
Key Responsibilities:- Team Leadership and Management: Lead and manage a team of IT professionals, providing guidance, mentorship, and fostering a collaborative and innovative working environment.
- Infrastructure Management: Develop and implement IT infrastructure strategies, ensuring the availability, security, and scalability of systems and network resources.
- IT Strategy and Planning: Collaborate with key stakeholders to define and align IT strategies with organizational objectives.
- Security and Compliance: Establish and enforce IT security policies, procedures, and best practices to safeguard sensitive information and ensure compliance with industry regulations.
- Vendor and Budget Management: Oversee vendor relationships, negotiate contracts, and ensure service level agreements are met.
- User Support and Training: Provide technical support and guidance to end-users, resolving IT-related issues promptly and effectively.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong experience in IT, Desktop support, Asset Management, and Microsoft technologies.
- Proven experience in IT management, with a track record of successfully leading and managing IT teams.
- Strong knowledge of IT infrastructure, systems, security, and networking technologies.
- Excellent communication, leadership, and problem-solving skills.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid / onsite depending on the task.
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