Customer Service Coordinator
6 days ago
Estimated Salary: Up to $21 per hour based on experience.
Job Description: In this role, you'll be responsible for providing administrative support, answering phone calls, managing data entry, offering customer service, scheduling technicians, and interacting with customers, vendors, and colleagues in a professional manner.
Key Responsibilities:
- Support branch personnel with administrative tasks
- Answer phone calls and respond to customer inquiries
- Manage data entry and maintain accurate records
- Offer exceptional customer service and resolve issues efficiently
- Schedule technicians and coordinate services
- Interact with customers, vendors, and colleagues in a professional manner
Requirements:
- Experience with dispatching, accounts payable, or scheduling service calls
- Pass drug and background screenings
- Strong written and verbal communication skills
- Proficiency working in Microsoft Suite (Outlook, Word, Excel, PowerPoint)
- High school diploma or GED equivalent
- Ability to effectively answer and route phone calls on a multi-line system
- Ability to use a 10-key pad for efficient and accurate data entry
Benefits:
- Competitive pay
- Significant health package
- Annual bonus program
- Life insurance
- Continuous learning opportunities
- 401k plan
- Paid holidays
- Generous PTO
- Tuition reimbursement
- Career growth opportunities
Physical Demands: This role requires prolonged sitting, effective use of standard office equipment, and some repetitive motions while using a computer.
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