Call Center Agent

3 weeks ago


Charleston, West Virginia, United States Hyundai of North Charleston Full time
Key Responsibilities

As a Call Center Representative, your key responsibilities will include:

  • Answering customer calls and establishing follow-up appointments
  • Providing customers with initial product information and directing them to dealership resources
  • Presenting initial financing options based on customer needs
  • Following up with leads that are not ready to make an appointment or no-show
  • Participating in team development sessions and maintaining positive relationships with teammates and sales teams

To succeed in this role, you will need excellent communication skills, a prompt and courteous demeanor, and a positive attitude. If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply.

The estimated salary for this role is between $38,000 and $55,000 per year, depending on experience. We offer a range of benefits, including medical, dental, and vision insurance, 401k, paid vacations, and employee appreciation celebrations.


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