Call Center Representative
6 days ago
NVT Staffing is seeking a highly motivated Customer Service Representative to join our team.
About the Job:
This is an exciting opportunity to work in a dynamic environment where no two days are the same. As a Customer Service Representative, you will be responsible for securing debt payments from a portfolio of clients.
Responsibilities:
- Handle incoming and outgoing calls
- Individual claims settlement
- Responsibility for resolving cases
- Work with the database (database management)
Requirements:
- High School degree
- Work experience in call center or consulting firm with proven track record in areas of non-performing loan and asset recovery management business preferred but not essential
- Excellent English writing and verbal communication and argumentation skills required
- Master of Microsoft Word, Excel, and Access, basic accounting skills
- Strong analytical and problem-solving skills and sound business judgment to identify issues and present creative and practical solutions
- Ability to multi-task and deliver excellence under time pressure
- Reliability, responsibility, and attention to detail
- Team player with strong interpersonal skills, and ability to interact effectively with clients and colleagues from various cultural backgrounds
- Clear criminal record
Estimated Salary:
$50,000 per annum (dependent on experience)
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