Medical Receptionist

2 weeks ago

Mansfield, Texas, United States NeueHealth Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at NeueHealth. As the first point of contact for patients, this role plays a critical role in ensuring the smooth and productive flow of our medical clinic.

Key Responsibilities
  • Manage patient care management, organization, and communication with accuracy, quality, and promptness.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Update and file patient medical records, ensuring confidentiality and accuracy.
  • Verify insurance coverage and obtain consent forms as needed.
  • Answer and route phone calls, greeting patients and providing clear instructions.
  • Optimize provider schedules and patient satisfaction through efficient scheduling.
  • Maintain office inventory and equipment, anticipating supply needs and expediting orders.
Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1-year experience as a receptionist.
  • Bilingual (English and Spanish) with excellent communication skills.
  • Computer literacy and proficiency in Microsoft Office Suite.
Work Environment

The majority of work responsibilities are performed in a clinic setting, requiring standing, lifting, and interacting with patients. As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of our consumers and the communities we serve.

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