Machine Maintenance Engineer
7 days ago
We are seeking a highly skilled CNC Service Technician to join our team at DMG MORI USA, INC.
Key Responsibilities:
- Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone.
- Create and update documentation of technical information.
- Develop, prepare, generate, and analyze ongoing and ad-hoc special reports pertaining to Service.
- Demonstrate a willingness to help others and be a team member; often working together with Customer's Service Engineers.
- Provide assistance and training to Customer's Service Engineers on the installation and maintenance of newer product lines.
- Establish and build exemplary communication and customer service relationships with customers.
- Manage difficult customer situations in a positive manner, respond promptly to customer needs, and solicit customer feedback to improve service.
Benefits:
- Competitive salary range: $60,000 - $80,000 per year, depending on experience and qualifications.
- Ongoing training and development opportunities.
- Opportunity to work with a leading manufacturer of CNC machine tools.
- A dynamic and supportive team environment.
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