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Clinical Support Coordinator
2 months ago
Current job openings are listed here as they arise.
Position: Clinical Program Assistant
Program: Children's Intensive Services
Location: Everett
Overview:
Compass Health is seeking a dedicated Clinical Program Assistant to support the Children's Intensive Services (WISe) program in Everett. This program is designed to assist children and their families within their community, promoting a least restrictive environment through the Wraparound process (WISe).
Program Goals:
The Children's Intensive Outpatient Services aim to:
1. Honor family voice and choice.
2. Identify strengths and build natural supports.
3. Foster self-sufficiency among youth and families.
Wraparound teams deliver comprehensive behavioral health services to Medicaid-eligible individuals up to 21 years of age, addressing complex behavioral health needs. The ultimate goal is to enable eligible youth to thrive in their homes and communities while minimizing disruptive out-of-home placements.
Key Responsibilities:
- Perform a variety of clerical and administrative tasks to assist clinical teams with minimal supervision.
- Triage communications and coordinate interactions between the team and clients.
- Provide assistance to clients, families, and external agencies in addressing inquiries.
- De-escalate situations while maintaining client confidentiality.
- Offer general clerical support to clinical and medical staff as needed.
- Demonstrate respect for diversity and a commitment to developing multicultural competency.
- Deliver exceptional customer service when interacting with clients.
- Monitor client records, clinical documentation, and necessary reports.
- Ensure the safekeeping of client protected health information in accordance with HIPAA and agency policies.
- Conduct data entry and schedule appointments as required.
- Provide administrative support, including word processing, filing, faxing, and copying.
Qualifications:
- High School Diploma or equivalent required; AA or BA Degree preferred.
- Experience in medical, mental health, or social services preferred.
- Strong clerical and administrative skills.
- Excellent client and customer service abilities.
Skills:
- Demonstrated organizational skills and the ability to multitask in a fast-paced environment.
- Maintain a positive, solution-focused attitude when addressing conflicts or challenges.
- Strong communication skills, both written and verbal.
- Proficiency in general computer use, including electronic medical record systems and accurate typing skills.
- Ability to pass a pre-employment criminal background check.
What We Offer:
As the largest non-profit community behavioral healthcare organization in the region, Compass Health has been serving clients and communities for over 110 years. We pride ourselves on providing a workplace culture that encourages learning, growth, and advancement, alongside a focus on employee satisfaction and work/life balance.
Benefits Include:
- Medical, dental, and vision insurance at no cost for full-time employees.
- 16 days of vacation in the first year.
- 12 sick days, including an additional wellness day.
- $300 in professional development funds annually.
- Up to 5 days of paid education leave.
- 403(b) retirement plan with up to 2% company match after the first year.
- Automatic pay raises upon your 1st and 3rd anniversary with Compass.
- And much more, totaling over 45 paid days off in your first year.
About Us:
Compass Health is the region's largest private, non-profit organization providing mental health and chemical dependency services across several counties in Western Washington. We deliver quality services to children, families, and adults in various outpatient, residential, and inpatient settings. Our commitment to care extends to our employees, ensuring a culture that promotes learning, growth, and advancement, along with competitive compensation and benefits programs.
Equal Opportunity Employer:
Compass Health promotes equal treatment and employment opportunities for all applicants and employees, regardless of race, creed, color, national origin, sex, religion, age, marital status, sexual orientation, veteran status, or disability, unless based on a bona fide occupational qualification.
