Customer Service Team Member

2 weeks ago


Angier, North Carolina, United States Synerfac Full time

At Synerfac, we are seeking a skilled Customer Service Team Member to join our team. This is a full-time position with an estimated salary of $40,000 - $60,000 per year.

Job Description:

We are looking for a highly organized and detail-oriented individual to process orders for material or merchandise received by mail, phone, or personally from customers or company employees. The ideal candidate will be responsible for providing vital internal sales and admin support to sales executives, communicating with customers about order tracking, and informing them of pricing, shipping dates, delays, and any other information needed for orders.

Key Responsibilities:
  • Helping provide vital internal sales and admin support to sales executives
  • Communicating with customers about order tracking
  • Informing customers of pricing, shipping date, delays, and any other information needed for orders
Requirements:

To be successful in this role, you will need strong customer service experience and proficiency in Outlook. Experience in the service industry is helpful, while experience in the manufacturing industry is preferred.


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