Sales Representative
3 weeks ago
Job Summary
The Salesperson is a key member of the Sonic Automotive team, responsible for generating sales appointments with customers who contact the dealership via the internet to purchase new and/or pre-owned vehicles. This role requires a high level of professionalism, accuracy, and courtesy in responding to customer inquiries and managing lead flow.
Key Responsibilities
- Respond to internet inquiries with courtesy, accuracy, and professionalism
- Promptly and accurately enter all customer inquiry data into the CRM
- Generate sales appointments
- Conduct phone surveys to assess customer preferences and quality of experience
- Effectively utilize lead management tools
- Compile all necessary reports, forms, and other documentation on a timely basis
- Perform other job-related duties as assigned
- Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- The requirements listed are representative of the knowledge, skill, and/or ability required
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license
Additional Information
The Salesperson delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Salesperson will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy-to-use systems, and a great work environment. All your information will be kept confidential according to EEOC guidelines.
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