IT Infrastructure Specialist with Top Secret Clearance

2 days ago

Schenectady, New York, United States Information Management Group Full time

Job Summary:

Laptop Administrator with Top Secret Clearance

Job Locations: US-NY-Schenectady

Job ID: # of Openings 1

Category: Technical Services & Operations

Opportunity:

IMG is seeking a Laptop Administrator to manage Windows PC/Server and virtualization environments. Key responsibilities include patching and updating operating systems, monitoring IT systems, and administering Group Policy.

Key Responsibilities:

  • Patching and updates of the Operating System and software installed on PCs and/or servers to ensure compliance with vulnerability management policy
  • Daily IT system monitoring and operational support
  • Administration of Group Policy
  • Application of appropriate security settings based on government and vendor requirements
  • Configuration and management of system BIOS/UEFI
  • Specification and testing of computer hardware - Personal computers, laptops, tablets, servers, computer peripherals etc.
  • Creation, deployment, and maintenance of computer images for physical computers or virtual machine master images
  • Work with the user community to resolve problems
  • Assist with management and configuration of enterprise applications (e.g., Exchange, Skype, SharePoint, Tenable, O365)
  • Support of applications on personal computers as needed
  • Review hardware and software for use on IT supported networks
  • Support of virtual server infrastructure
  • Support of virtual desktop infrastructure and management of zero and thin clients in Citrix and VMWare environments
  • Support of client/server infrastructure solutions (e.g., disk encryption, peripheral management)
  • Support and use of security applications on IT managed networks (e.g., vulnerability management, system configuration maintenance)
  • Creating software packages for locally and virtually installed software, troubleshooting, and patching
  • Troubleshooting local desktop issues and its variability of locally installed software
  • Perform asset management activities such as removing inactive devices, developing additional reports, and managing additional inventories.
  • Deploy endpoint devices to the organization.

Requirements:

A Bachelors degree in related field from an accredited college or university and a minimum of two (2) years of relevant experience OR a high school diploma and six (6) years of relevant experience.

Demonstrated record of providing strong customer service

Demonstrated ability to deliver technical solutions on IT infrastructure

Demonstrated ability to plan and prioritize assigned work tasks

Demonstrated ability to problem solve and resolve complicated technical problems

Benefits:

Health, dental, vision, and life insurance

Short term and long term disability insurance

401(k) with generous company match

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Personal leave plus paid federal holidays

Professional development and training assistance

Equal Opportunity/Affirmative Action Employer:

IMG is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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