Customer Service Representative
4 days ago
We are seeking a highly skilled Customer Service Representative to join our team. Located in Syracuse, NY, this role offers a competitive salary of $17-20 per hour.
About the Job
The ideal candidate will possess excellent typing skills and strong computer proficiency. As a Customer Service Associate, you will be responsible for entering customer orders quickly and accurately, updating and maintaining databases, answering phones, and assisting customers with their inquiries.
Responsibilities
- Enter customer orders - quickly and efficiently
- Update and maintain databases with precision
- Answer phone calls and respond to customer inquiries
- Provide exceptional customer service by assisting with determining order requirements or services
- Troubleshoot customer issues during delivery process
- Perform other duties as assigned by management
Requirements
- High School Diploma or equivalent required
- 1-2+ years of related experience in customer-facing roles
- Excellent typing skills and strong attention to detail
- Strong computer proficiency with ability to learn new software
Company Overview
CPS Recruitment is a Woman-owned Small Business headquartered in Liverpool, NY. We partner with top companies nationally and globally to provide temporary, contract, and direct hire staffing, executive recruiting, and payroll processing services.
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