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Customer Experience Associate

2 months ago

Pittsburgh PA USA, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive store environment.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, answering questions, and making recommendations to meet their needs.
  • Sales and Merchandising: Drive sales through advanced product knowledge, innovative merchandising, and effective communication with customers.
  • Store Operations: Maintain a clean and organized store environment, including stocking shelves, recovering merchandise, and performing other tasks as needed.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, provide support, and maintain a positive store culture.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: 1-3 years of experience in a customer-centric environment preferred.
  • Availability: Part-time status requires flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision plans, as well as paid time off and sick time.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your role.