Cashier/Receptionist
3 weeks ago
We are seeking a highly skilled and customer-focused Cashier/Receptionist to join our Service Department team at Greenway Automotive Group. As a key member of our team, you will be responsible for providing exceptional customer service, managing service and repair transactions, and maintaining a positive and professional atmosphere in our dealership.
Key Responsibilities:- Customer Service: Greet all customers in a friendly and professional manner, identify and resolve customer concerns, and provide excellent customer service to ensure customer satisfaction.
- Transaction Management: Receive and process payments for products and services, operate the point-of-sale system, and manage customer data, including service history and contact information.
- Communication: Answer dealership phones, direct calls as necessary, and coordinate with department personnel to resolve customer issues.
- Accountability: Accept responsibility for your money drawer and maintain a high level of accuracy and attention to detail.
- Teamwork: Collaborate with other team members to ensure seamless customer service and efficient transaction processing.
- Education: High school diploma or equivalent required.
- Experience: Previous retail and/or customer service experience, including money-handling and point-of-sale system experience, preferred.
- Skills: Strong math skills, ability to multitask, and excellent communication and customer service skills.
- Personal Qualities: Pleasant and courteous personality, neat and clean appearance, and a high level of trustworthiness and security consciousness.
- Competitive Pay: We offer a competitive salary and benefits package, including medical, dental, vision, life, disability, and accident insurance.
- Employee Discounts: Enjoy discounts on vehicles and services at our dealership.
- Paid Time Off: Take advantage of paid vacation time and holidays.
- 401(k) Plan: Contribute to our 401(k) plan and take advantage of company matching.
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