Maintenance Technician

3 weeks ago

Kill Devil Hills, United States Vacasa Full time
About the Role

Vacasa is seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for performing general maintenance tasks and supporting the overall quality of our large and growing portfolio of vacation homes.

Key Responsibilities
  • Complete maintenance tasks and projects, traveling between multiple worksites each day.
  • Create a welcoming environment for our guests and owners by ensuring our homes are well-maintained, with general repairs, preventative maintenance, and inspections.
  • Respond to guest issues regarding maintenance, including appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair, and light plumbing.
  • Establish and maintain open, collaborative relationships with team members and management team.
  • Correspond regularly with your local management team and team members.
  • Be available and willing to assist your colleagues and management team when necessary.
  • Provide cross-coverage when necessary to ensure urgent issues are addressed.
  • Maintain hot tubs as needed, with on-site training provided.
  • Collect and remove trash and debris.
  • Ensure follow-through on assigned maintenance tasks using our in-house assignment system and respond to time-sensitive maintenance needs.
  • Maintain required Maintenance Metrics on efficiency and utilize Vacasa's ticketing system.
  • Coordinate with third-party service providers.
  • Attend all mandatory individual and team meetings.
  • Other responsibilities as assigned, as every day looks different.
Requirements
  • 2 years of basic property maintenance experience preferred but not required.
  • Reliable transportation.
  • Smartphone and personal email address.
  • Ability to regularly lift over 20 lbs.
  • Self-motivated and customer service oriented.
  • Ability to see projects through to completion.
  • Ability to properly assess problems and provide solutions.
  • Ability to work a flexible schedule, including weekends and holidays as needed to support the needs of the business.
  • Reasonable comfort level with computers and smart devices.
What We Offer
  • Health/dental/vision insurance, with 100% coverage option based on hours worked.
  • Employer-sponsored & voluntary supplemental benefits based on hours worked.
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute.
  • Health & Dependent Care Flexible Spending Accounts based on hours worked.
  • Paid vacation & sick days.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • Employee discounts.
  • All the equipment you'll need to be successful.
  • Great colleagues and culture.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.

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