Senior Solutions Architect

4 weeks ago

New York, New York, United States OpenAI Full time

The Success team at OpenAI is responsible for ensuring developers and enterprises are successful in building scalable production applications with the OpenAI API platform.

We are looking for a technically savvy and business-minded solutions architect to deeply partner with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform.

You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner for collecting and delivering high fidelity feedback to Product and Research teams.

You will collaborate closely with the Account Engineering, Partnerships Research, and Product teams, and will report to the Head of Success.

We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Key Responsibilities:

  • Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
  • Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
  • Forge and manage relationships with our customers' leadership and stakeholders to ensure their application's successful deployment and scale.
  • Use your expertise in programming with Python and Javascript.
  • Are proficient in Python and Javascript.
  • Built and/or delivered prototypes on top of our API platform.
  • Led complex technical projects and programs with many stakeholders.
  • Have a humble attitude and an eagerness to help others with empathy.

Requirements:

  • Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
  • We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy


At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.

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