Leasing Consultant
4 weeks ago
We are a boutique property management company that collaborates with MainStreet Property Group and its investors to operate thriving residential communities and commercial centers. Our team develops deep relationships with our owners, residents, and communities to understand their unique needs and desires. We utilize data to uncover uncommon trends that help us grow our owners' investments while providing outstanding living experiences for our residents.
Job OverviewWe are seeking a Leasing Consultant to provide leasing support to our portfolio of Apartment Communities. The ideal candidate has prior leasing consultant experience or has worked in sales previously. Our Leasing Consultants must have excellent time management, customer service, and communication skills.
Responsibilities- Tour prospects and lease apartments.
- Be familiar with all marketing aspects of the property, including full knowledge of all available units, their current condition, rent rates, and available move-in dates.
- Conduct daily inspections of property to ensure utmost brand standard and to identify any necessary repairs or maintenance.
- Inspect Model/Vacant units daily to ensure optimum showable and rentable condition.
- Respond promptly to resident requests and concerns, and work to resolve any issues in a timely and efficient manner.
- Coordinate with assistant community director, community director, maintenance staff, and vendors to ensure timely completion of repairs and maintenance work.
- Organize and execute lease renewal process.
- Maintain and adhere to Lease Expiration Management Program.
- Maintain traffic records and follow up with prospects.
- Have full knowledge of all property policies regarding deposit amounts, rental agreements, and restrictions.
- Observe and follow all Fair Housing, Equal Opportunity Employment, and Landlord Tenant Laws.
- Collect rental applications and security deposits for available rental units.
- Verify that all rental applications are properly completed, signed, and processed timely.
- Inform the Community Director of the Rental Application results from the resident screening company and notify the applicant of results as directed by the Community Director.
- Complete daily reports, traffic reports, weekly market surveys, and apartment status reports.
- Perform move-in and move-out inspections when needed.
- Accept rent payments and maintenance requests.
- Create new Resident Files, new Rental Agreements, and complete all other applicable paperwork associated with new residents.
- Perform leasing duties including responding to inquiries, showing apartments, and preparing and executing leases.
- Maintain an organized and efficient office environment that is pleasant and inviting to residents.
- Excellent time management, problem-solving and interpersonal skills
- Strong sales abilities, phone etiquette and excellent customer service skills
- Reliable, motivated, professional and organized
- Able to achieve high-quality results under tight deadlines and changing work priorities
- Prefer 2 years of residential/multifamily leasing experience
- Must have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
- 4-year degree or related coursework is preferred; High school diploma or equivalent is required
- Driver's License (Required)
- Community within our portfolio dependent on need
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Driving Allowance
- 8 Hour Shift
- Weekends Required
- Schedule will tentatively be 9 am-6 pm Monday-Friday and 10 am-6pm Saturday-Sunday. Days off: Tuesday/Wednesday or Wednesday/Thursday
- In-person
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