Collection Specialist

4 days ago


Fort Lauderdale, Florida, United States Crédito Real USA Finance Full time
Job Description

Credit Real USA Finance is a leading automobile loan provider seeking experienced professionals to fill the role of Collection Specialist.

This position offers a competitive salary range of $18-$20 per hour, plus up to $4,000 in monthly bonus potential. Our office environment is business casual, allowing you to dress comfortably while working towards your goals.

Main Responsibilities:

  • Collect past due payments from customers to prevent delinquency.
  • Contact customers via phone, email, or text to arrange payment plans.
  • Negotiate with customers to resolve outstanding delinquencies and prevent repossessions.
  • Participate in dialer campaigns to efficiently collect payments.
  • Manage up to 80 accounts per day, following company policies and state/federal laws regarding debt collection.

Requirements:

  • Demonstrated ability to negotiate and provide excellent customer service.
  • Previous experience in collections, preferably consumer collections.
  • Proven success in meeting and exceeding monthly goals.
  • Strong communication, customer service, and negotiation skills.
  • Bilingual English/Spanish required.


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