Customer Service Representative

4 weeks ago

Las Vegas, Nevada, United States Sam's Club Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Shopper at Sam's Club. As a Personal Shopper, you will be responsible for providing exceptional customer service, promoting Membership benefits, and supporting the sales and marketing efforts of our store.

Key Responsibilities:

  • Develop and maintain strong relationships with Members, providing personalized service and support to meet their needs.
  • Process Membership applications, upgrades, and credit accounts, ensuring accurate and timely completion.
  • Participate in sales and marketing events, promoting Company products and services to drive sales and revenue growth.
  • Maintain a safe and clean work environment, adhering to all safety standards and procedures.
  • Fulfill Member orders, ensuring accuracy and timeliness, and resolving any issues or concerns.
  • Collaborate with colleagues and management to achieve sales and service goals, and identify opportunities for improvement.

Benefits:

  • Competitive hourly wage range: $17.00 to $24.00
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, and family care leave
  • Other benefits, including short-term and long-term disability, company discounts, and more

Requirements:

  • High school diploma or equivalent required
  • Previous customer service or sales experience preferred
  • Ability to work in a fast-paced environment and meet sales and service goals
  • Strong communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods

What We Offer:

At Sam's Club, we offer a competitive compensation package, including a competitive hourly wage range, performance-based bonus awards, and a comprehensive benefits program. We also offer opportunities for career growth and development, as well as a positive and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system.

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