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Consumer Lending Supervisor

2 months ago

College Place, Washington, United States Community Bank Full time

Position Overview:
Manage the small business and consumer lending sectors, ensuring effective credit oversight, loan processing, and client relationship cultivation.

Classification: Full-Time FLSA Status: Exempt Department: Lending

Expectations:
Community Bank anticipates all team members to fulfill their role responsibilities with utmost dedication by:

  • Complying with company policies and positively supporting management directives.
  • Upholding the integrity and professionalism of Community Bank.
  • Staying informed about banking regulations, laws, and relevant policies, including the Bank Secrecy Act.
  • Adapting to evolving business requirements and deadlines.
  • Exhibiting a strong work ethic characterized by punctuality and organization.
  • Maintaining a professional appearance and demeanor.
  • Respecting all individuals and groups.
  • Performing job functions safely, ensuring the well-being of oneself and others.

Key Responsibilities:

  • Lead and mentor business loan underwriters, fostering their growth and addressing credit administration and relationship management challenges.
  • Oversee consumer lenders/underwriters in loan organization, documentation, and servicing.
  • Act as the administrator for loan underwriting software.
  • Provide performance feedback to senior management regarding team members.
  • Promote the bank’s services by engaging with community organizations and events.
  • Evaluate and process loan applications, making decisions within established parameters.
  • Review loan requests from loan officers as per policy, potentially advising senior leadership and committees.
  • Maintain regular communication with branch lending personnel.
  • Participate in required training and educational opportunities.
  • Complete all assigned training courses, including Digital University.

Additional Duties:

  • Keep employee information updated in the Disaster Recovery Plan for direct reports.
  • Review and approve employee timecards, monitor leave usage, and manage performance evaluations and disciplinary actions as necessary.
  • Execute other tasks as assigned.

Work Environment:
Work is conducted indoors in a climate-controlled setting with moderate noise levels. There may be exposure to certain risks (e.g., robbery).

  • Reports To: Chief Credit Officer
  • Supervises: Business Loan Underwriters, Consumer Loan Underwriters, and Credit Analysts

Equipment Utilized:
Computer, Fax Machine, Copier, Printer, Typewriter, Email, Telephone, Voice Mail, General Office Supplies, Automobile

Physical Requirements:
Sitting/Mobility: Approximately 90% of the time is spent at a desk, with 10% spent moving around.
Communication: Ability to effectively communicate with colleagues, clients, and external agencies in writing, in person, and over the phone.
Vision: Proficient use of a computer screen and interpretation of printed materials.
Lifting/Carrying: Ability to transport files and supplies.
Stooping/Kneeling: Ability to access files and supplies.
Reaching/Handling: Ability to input information into computer systems and manage paperwork.

Qualifications:

  • Bachelor's degree in Business Administration, Accounting, Finance, or equivalent experience.
  • Minimum of five years in business lending and supervisory roles preferred.
  • Experience with nCino lending platform is a plus.
  • Valid driver's license required.
  • Must be bondable.

Company Benefits:

  • Comprehensive employee benefits package, including medical, dental, vision, long-term disability, and life insurance, along with HSA contributions.
  • Paid vacation, sick leave, and federal holidays.
  • 401k plan with employer matching.
  • Tuition reimbursement program.
  • Employee stock/profit-sharing opportunities.