Service Advisor

2 weeks ago


Northridge, California, United States Northridge Toyota Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to provide exceptional customer service and ensure seamless vehicle maintenance experiences at Northridge Toyota.

Key Responsibilities:

  • Greet customers promptly and professionally, gathering necessary information to address their vehicle needs.
  • Clearly communicate vehicle symptoms and recommended maintenance, providing accurate estimates for labor and parts.
  • Establish follow-up times and monitor progress, keeping customers informed throughout the process.
  • Verify final invoices and ensure accurate reconciliation with work performed.
  • Explain completed work and charges to customers, fostering trust and satisfaction.

Requirements:

  • Proven track record of delivering exceptional customer satisfaction.
  • Prior experience as a Service Advisor, Assistant Lane Manager, or Service Consultant.
  • Highly energetic and motivated personality.
  • Desire for a long-term career with a growing organization.
  • Personal and professional integrity.
  • Proficiency in computer skills and willingness to learn new programs.

Compensation and Benefits:

Northridge Toyota offers a competitive compensation package, including a salary range of $4,000 to $18,000 per month, paid semi-monthly, as well as a comprehensive benefits package, including medical, dental, and vision insurance, a 401k plan, paid time off, and opportunities for professional development and advancement.

We are an equal opportunity employer, committed to providing a safe and inclusive work environment. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We require a valid driver's license and a satisfactory driving record.


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