Retail Sales Support Associate

4 weeks ago


Bronx, New York, United States Altice USA Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Support Associate to join our team at Optimum. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth in our retail stores.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Promote and sell Optimum products and services, meeting or exceeding sales targets and contributing to the growth of our business.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Maintain a high level of product knowledge, staying up-to-date on new products and services.
  • Conduct product demonstrations and training sessions for customers.
  • Process transactions, handle returns and exchanges, and resolve customer complaints in a fair and timely manner.
  • Work effectively in a fast-paced retail environment, prioritizing tasks and managing time to meet sales and customer service goals.
Requirements
  • High school diploma or equivalent required.
  • Minimum one year of retail sales experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic computer skills and knowledge of Microsoft Office applications.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

At Optimum, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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