Dental Assistant

We are seeking a highly skilled and detail-oriented Per-Diem Dental Assistant to join our team at North Shore Community Health Inc. As a Per-Diem Dental Assistant, you will work chairside in our dental clinics, assisting our dental providers in providing exceptional patient care.

The Per-Diem Dental Assistant will be responsible for preparing treatment rooms, obtaining and recording patient vitals, and providing information to patients and employees. You will also be responsible for sterilizing and delivering instruments, positioning instruments for the dentist's access, and suctioning. Additionally, you will provide diagnostic information to the provider by exposing radiographs, pouring, and trimming study casts.

• Prepare treatment rooms for patients by following prescribed procedures and protocols.
• Obtain and record patient vitals, including blood pressure.
• Provide information to patients and employees by answering non-clinical questions and requests.
• Prepare patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provide instrumentation by sterilizing and delivering instruments to treatment area.
• Provide materials by selecting, mixing, and placing materials on instruments.
• Comply with all infection control procedures and OSHA regulations to maintain a safe and clean working environment.
• Provide diagnostic information to the provider by exposing radiographs, pouring, and trimming study casts.
• Keep operatory and other clinical areas clean and well stocked.
• Assist dentist in managing dental and medical emergencies by maintaining CPR certification, emergency drug, and oxygen supply, and emergency telephone directory.
• Educate patients by giving postoperative instructions per provider direction.
• Document dental care services by charting in patient records.
• In collaboration with the Dental team, maintain operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Schedule accurate dental appointments.
• Provide exemplary customer service; treats patients and coworkers with courtesy and discretion.
• Maintain good standing with DA license. Earn 12 credits per 2-year cycle. Records of credits to be given directly to DOM
• Other duties as assigned.

• A minimum of a High School Diploma/GED.
• Dental Assistant and Radiology Certificates are required.
• Three years experience as a dental assistant.
• Bilingual in Spanish/Portuguese and English, a plus.
• Good working knowledge of dental equipment and terminology, OSHA, and safety compliance.
• Ability to work well under pressure in a fast-paced dental environment.
• Superior customer service skills and excellent interpersonal and communication skills.
• Detail-oriented, organized, professional, and able to multi-task.
• Good working knowledge of EPIC/WISDOM.
• Maintains strict adherence to the NSCH Confidentiality policy.
• Ability to be courteous, efficient, effective, and patient in a fast-paced environment.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts team success above own interests.
• Ability to work in a cultural-diverse environment.
• Excellent communication and interpersonal skills.
• Maintains a high level of customer service with both patients and coworkers.
• Preference will be given to qualified bilingual/bicultural individuals who can speak Spanish and/or Portuguese.
• The ability to travel to other NSCHI sites for meetings and clinical coverage as needed is required.
• Some evening and weekend hours are required.

North Shore Community Health Inc is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. With a strong commitment to excellence, NSCH provides a wide range of services, including comprehensive primary care, dental services, behavioral health care, care management, pharmacy services, substance abuse disorder treatment, nurse care management, insurance enrollment assistance, and more.

We are an equal employment opportunity employer and welcome staff members who reflect the rich tapestry of our communities. We highly value the contributions of our team members and offer a wide range of perks and comprehensive benefits, including health and wellness benefits, tuition reimbursement, loan forgiveness opportunities, and more.

We believe in supporting our employees from day one, and all eligible staff members can take advantage of these benefits right from the start of their employment at NSCH. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.

Mission

North Shore Community Health's mission is to build healthy communities by providing exceptional care to all.

Vision

Healthy People | Vibrant Communities

Values

Accountability

We take our responsibility to ourselves, each other, and the NSCH Community very seriously. We understand our individual roles, and positions of power with respect to how others perceive our roles and actions. We hold ourselves accountable when we make mistakes–acknowledging the error, owning it, taking corrective actions, and moving forward. We follow through on what we commit or resolve to do.

Integrity

Integrity is the foundation of healthy relationships. We are committed to the highest ethical standards: honesty, fairness, respectfulness, and trustworthiness. We are honorable and respectful in dealings with others, and we strive to deal honestly, fairly, and in a respectful, ethical, and trustworthy manner when in agreement or disagreement.

Empathy

Empathy is a deep appreciation for another's situation and point of view, which is the basis for the golden rule and our intrinsic sense of justice. We strive to bring empathy into our interactions with each other and with our patients.

Courage

We see courage as the strength of character to stand up for our convictions and belief system. To have courage is to have the fortitude to take risks and to extend one's behaviors, actions, and thoughts beyond one's comfort zone. We appreciate that courage is often required to compromise. Courage is a state of mind to face adverse, difficult, and challenging situations with confidence and positive energy.

Respect

NSCH holds its patients in the highest regard. We provide care that is respectful of and responsive to individual patient needs and values. We take the time to listen to concerns, understand what is important, and provide appropriate solutions and care. We do this through coordination and integration of care, collaboration, and teamwork.

Commitment

NSCH is committed to the health and well-being of its community, patients, and staff. We demonstrate this commitment by constantly striving to align our actions with our mission, vision, and values.

EEO Statement:

We, North Shore Community Health (NSCH), are an equal employment opportunity employer. Our goal is to have a diverse workforce representative of all people, at all job levels, in the organization. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.