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Assistant Manager

2 months ago


Hixson, Tennessee, United States Chicken Salad Chick Full time
About Us

Chicken Salad Chick is a fast-casual restaurant chain that prides itself on serving high-quality chicken salads, homemade sides, and delicious sandwiches. We are committed to providing excellent customer service and a fun work environment for our team members.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for overseeing the daily operations of our restaurant, managing a team of kitchen staff, and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Manage daily activities to ensure guests receive excellent customer service
  • Find, train, develop, and recognize the best people
  • Demonstrate a strong awareness and concern for food quality and safety
  • Adjust to multiple demands and shifting priorities
  • Sense of Urgency that creates surprisingly fast Speed of Service
  • Attention to detail that ensures preparation and production procedures are followed
  • Execution of systems that ensure a refreshingly clean environment
  • Maintaining a work environment that ensures and promotes food safety
  • Vigilant attention to the organization and appearance of the kitchen
Behavior Characteristics
  • Allocate at least two hours per week to planning
  • Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
  • Combine critical thinking and practical leadership to create a culture of innovation
  • Effectively coach and give direction
  • Intentionally and methodically grow and nurture relationships with the staff
  • Be able to connect with a multicultural team
  • Align hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year
  • Enthusiastically and passionately lead the Kitchen team
Additional Responsibilities
  • Inventory management
  • End-of-Month counts and input
  • Maintaining accurate transfer logs
  • Effective and efficient ordering
  • Maintaining a LEAN production environment
  • Coaching, evaluating, and providing accountability for all kitchen Team Members
  • Troubleshooting and repairing equipment and facilities
  • Ensure all necessary preventative maintenance and cleaning on a per set schedule