Shift Lead

3 weeks ago


Hixson, Tennessee, United States IHOP Full time
Job Overview

At IHOP, we're passionate about spreading joy to our guests every day. As a Shift Lead, you'll play a key role in delivering exceptional customer experiences and leading a high-performing team.

Key Responsibilities
  • Lead shifts alongside or in the absence of our Assistant Manager and General Manager
  • Assign tasks and supervise team members to ensure seamless operations
  • Assist with training and development of new team members
  • Communicate menu updates and promotions to the team
  • Review timecards and enforce quality standards
  • Resolve customer complaints and ensure guest satisfaction
  • Verify delivery quantities and quality
  • Review sales reports and manage cash handling
Requirements
  • Experience in the food service industry
  • Previous leadership experience preferred
  • Willingness to undergo a background check
What We Offer
  • Paid vacation and monthly bonus opportunities
  • Health, dental, and vision insurance
  • Flexible schedules and free shift meals
  • Family discounts and on-the-job training
  • Advancement opportunities and a discount program

We're committed to creating a positive and inclusive work environment where our team members can grow and thrive. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.


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