IT Support Specialist
1 day ago
This is a challenging and rewarding role that requires a strong technical background and excellent communication skills. As an IT Support Specialist at Mid-Columbia Center for Living, you will be responsible for managing the agency's computer systems, providing technical support to staff, and ensuring the smooth operation of our IT infrastructure.
Key Responsibilities:- Provide technical support to staff, including troubleshooting and resolving hardware and software issues.
- Manage the agency's computer systems, including purchasing, installation, and maintenance of hardware and software.
- Set up and configure new user accounts, and assist with password or login problems.
- Analyze records and logs to identify trends and potential issues, and provide recommendations for improvement.
- Support the implementation of new solutions or applications, and assist with system planning and technical assistance/training to staff.
- Associate degree in a computer-related field, or equivalent experience.
- Working knowledge and expertise with a variety of software, hardware, and applications, including Microsoft Suite and active directory.
- Experience with network administration and maintenance, including VLAN and WAN configuration.
- Excellent analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Valid driver's license and insurance for vehicle travel between MCCFL worksites and to meetings and/or trainings outside the office.
- Competitive salary, dependent on experience.
- 95% employer-paid comprehensive medical, dental, and vision coverage for employees only.
- PERS Retirement Contribution.
- 11 Holidays including 1 floating holiday.
- 10 vacation days a year for non-exempt employees.
- 12 sick days a year.
Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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