Financial Services Treasury Specialist
1 week ago
ServisFirst Bank is committed to delivering exceptional financial solutions, emphasizing the importance of client satisfaction in every interaction.
Position: Treasury Management SpecialistKey Responsibilities:
- Assist clients with electronic banking solutions through phone and email support
- Coordinate product installations and provide training for Treasury Management offerings
- Oversee account charging and approval processes
- Facilitate the implementation of diverse Treasury Management services
- Work collaboratively with various teams to resolve client issues
- Educate staff on Treasury Management products
- Support the sales team with intricate client inquiries
- Manage correspondence related to online banking and remote deposit
- Provide assistance for temporary increases in ACH, wire, and mobile deposit limits
- Respond to client inquiries regarding Treasury Management services
- Process Lockbox transactions efficiently
- Identify and report any service interruptions
- Maintain up-to-date implementation procedures and product documentation
- Ensure adherence to relevant regulations and internal policies
Important Note: Reasonable accommodations are available for qualified individuals with disabilities.
Qualifications:- High school diploma or equivalent; Bachelor's degree is preferred
- A minimum of five (5) years of pertinent experience
- Familiarity with electronic banking products and general banking operations
- Basic understanding of accounting principles
- Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- Strong customer service skills coupled with effective organizational abilities
- Excellent communication skills and knowledge of banking regulations
- Ability to stand and sit for prolonged periods
- Frequent use of a computer
- Occasional public speaking opportunities
- Ability to lift up to 20 lbs as needed
- Standard office setting
Equal Opportunity Employer/Affirmative Action
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