Financial Services Treasury Specialist

1 week ago


Birmingham, Alabama, United States ServisFirst Bank Full time
About ServisFirst Bank:

ServisFirst Bank is committed to delivering exceptional financial solutions, focusing on customer satisfaction as our top priority.

Position: Treasury Management Specialist

Key Responsibilities:
  • Assist clients with electronic banking services through phone and email support
  • Coordinate product installations and provide training for Treasury Management solutions
  • Oversee account approvals and fee structures
  • Implement a variety of Treasury Management products and services
  • Work collaboratively with various departments to resolve client issues
  • Educate staff on Treasury Management services
  • Support the sales team with complex client inquiries
  • Manage communications related to online banking and remote deposit
  • Facilitate temporary increases in limits for ACH, wire transfers, and mobile deposits
  • Address inquiries and concerns from clients regarding Treasury Management
  • Process Lockbox transactions efficiently
  • Identify and report any service disruptions
  • Maintain comprehensive implementation procedures and product documentation
  • Ensure adherence to relevant regulations and internal policies

Note: Reasonable accommodations may be provided for qualified individuals with disabilities.

Qualifications:
  • High school diploma or equivalent; Bachelor's degree is preferred
  • A minimum of five (5) years of relevant experience in the field
  • Familiarity with electronic banking products and general banking operations
  • Basic understanding of accounting principles
  • Proficient in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
  • Strong customer service orientation with excellent organizational abilities
  • Effective communication skills and knowledge of banking regulations
Work Environment and Physical Requirements:
  • Ability to stand and sit for extended periods
  • Frequent use of a computer
  • Occasional public speaking responsibilities
  • Ability to lift up to 20 lbs as needed
  • Standard office environment

Equal Opportunity Employer/Affirmative Action



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