Loan Services Manager
3 weeks ago
Job Title: 1705 FT Loan Services Manager - Jasper, IN
The Loan Services Manager will be responsible for the overall loan operations management and oversight of the consumer and commercial loans support team.
Key Responsibilities:
- Loan Document Processing and Loan Servicing
- Leading process improvements and efficiencies
- Staying up-to-date with compliance, documentation standards, and implementing a high level of accurate documentation
- Monitoring processes and continually looking for opportunities to improve the time-to-close process
- Partnering with Credit and Underwriting, Application Support, Technology, Compliance, Legal, Mortgage, Retail, Commercial Lending, Training, and outside vendor relationships
- Reviewing and establishing Service Level Agreements (SLAs) for your teams that meet or exceed our internal partner expectations
- Oversight and quality assurance review of daily and regularly scheduled tasks
- Leading and serving on key projects in the bank, including merger and acquisition (M&A) activities and continuous improvement initiatives
Team Responsibilities:
- The Document Processing Team is responsible for ordering appraisals, flood determinations, and title work, along with creating loan documents, maintaining software administration, UCC administration, lease administration, mortgage uploads, SBA loan origination and reporting, loan funding, and tax tracking administration for all retail and commercial loan products.
- The Loan Servicing Team is responsible for daily balancing of internal accounts, posting loan payments, uploading and maintenance of loan accounts, quality control, filing HMDA LAR, exception tracking, escrow administration, credit card administration, trailing document scanning, SBA, FSA, RD, and other government loan servicing, paid loan processing, and participation and serviced mortgage administration.
Requirements:
- Ability to juggle multiple projects, responsibilities, and activities
- Understanding of all loan services functions
- Proficiency in Microsoft Word and Excel, as well as core banking system(s) architecture and use
- Flexible work schedule when needed, including occasional evenings or weekends
- Bachelor degree in business related field
- Project management experience
Benefits:
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- ~25 days paid time off, 11 paid holidays and bereavement leave
- ~ Service awards
- ~ Financial benefits including 401(k) match, stock purchase plan and more
- ~ Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
- ~ Logo wear discounts
- ~ Free checking account, checks and discounted bank services
About German American:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special.
Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
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