Customer Service Representative

19 hours ago


Eagle Bend, Minnesota, United States Big I Minnesota Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Big I Minnesota. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Communication: Communicate effectively with customers, employees, and other stakeholders to ensure seamless communication and collaboration.
  • Administrative Tasks: Perform administrative tasks such as data entry, filing, and record-keeping to maintain accurate and up-to-date records.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a timely and professional manner.
  • Team Collaboration: Work collaboratively with the team to achieve common goals and objectives.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2+ years of customer service experience in an insurance or related industry.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
  • License: Willingness to obtain an insurance license.
What We Offer
  • Competitive Salary: $45,760.00 per year.
  • Benefits: 401(k), dental insurance, disability insurance, employee assistance program, flexible spending account, health insurance, life insurance, and paid time off.


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