Mitigation Operations Manager

7 days ago

Fridley, Minnesota, United States Advance Companies Inc Full time
Job Summary

We are seeking a dedicated and experienced Mitigation Team Leader to oversee and manage our mitigation operations. The ideal candidate will have a strong background in disaster recovery, including water, fire, mold, and other property damage mitigation. You will lead a team of technicians, ensuring projects are completed efficiently, safely, and to the highest standards of quality.

Key Responsibilities:
  • Leadership & Supervision: Lead, train, and supervise a team of mitigation technicians, ensuring they follow proper procedures and safety protocols.
  • Project Management: Oversee all aspects of mitigation projects, from initial assessment to completion, ensuring timely and successful delivery.
  • Damage Assessment: Conduct thorough assessments of damaged properties, determine the appropriate mitigation measures, and create action plans.
  • Client Communication: Serve as the primary point of contact for clients, providing clear communication and updates throughout the mitigation process.
  • Documentation: Ensure all necessary documentation is completed accurately and on time, including job notes, photographs, and paperwork required for insurance claims.
  • Equipment Management: Oversee the maintenance, inventory, and deployment of mitigation equipment and materials.
  • Quality Control: Monitor work quality and compliance with industry standards, company policies, and customer expectations.
  • Collaboration: Work closely with project managers, estimators, and other departments to ensure smooth project execution and client satisfaction.
  • Problem-Solving: Address challenges that arise during mitigation projects and provide effective solutions to keep the project on track.
  • Safety Compliance: Ensure that all team members adhere to safety regulations and that job sites are safe for workers and clients.

Qualifications:
  • Experience: Minimum of 2 years of experience in mitigation/restoration work, with a focus on water, fire, and mold damage.
  • Leadership: Proven experience leading and managing teams, with strong interpersonal and leadership skills.
  • Technical Skills: Familiarity with industry-standard mitigation techniques, equipment, and software.
  • Certifications: IICRC certifications in Water Damage Restoration, Fire and Smoke Restoration, or Mold Remediation are preferred.
  • Communication: Strong verbal and written communication skills, with the ability to communicate effectively with clients, team members, and management.
  • Problem-Solving: Strong problem-solving abilities, with a proactive approach to addressing challenges on the job site.
  • Attention to Detail: Excellent organizational skills and attention to detail, ensuring accurate documentation and high-quality work.
  • Physical Requirements: Ability to perform physical labor, including lifting and carrying equipment, working in confined spaces, and standing for extended periods.

Benefits:
  • A very competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and certification and promotion.

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