Healthcare Services Pharmacist

3 days ago

Morehead City, United States Walgreens Full time

Job Description

Job Summary:
Deliver high-quality clinical services to patients, ensuring compliance with regulatory guidelines, company policies, and procedures.

Job Responsibilities:
Patient Experience

  • Engage patients by greeting them and offering assistance with products and services. Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
  • Model and share patient service best practices with all team members to deliver a distinctive and joyful experience, including interpersonal habits that show care (greeting, eye contact, courtesy, etc.) and Walgreens service traits (demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
  • Connect with patients by anticipating needs and proactively offering services. Support efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreens pharmacy role from transactional to interpersonal.
  • Provide clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory guidelines, company policies, and procedures.
  • Ensure the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
  • Maintain current knowledge and required licensing/credentialing/certification as established by federal and state regulations to provide such clinical services.
  • Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintain awareness of developments in retail and management and pursue best practices that would enhance performance.
  • Obtain necessary certifications, education credits, and training, including learning modules, as required by the Company.

About Walgreens and WBA

Walgreens is included in the Walgreens (Nasdaq: WBA), an integrated healthcare, pharmacy, and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico, and the Walgreens, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the Walgreens, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

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