Customer Engagement Specialist
6 days ago
At Resolve Visionary, we are seeking a motivated CUSTOMER ENGAGEMENT SPECIALIST to join our team. This role is ideal for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.
About UsWe are a top-rated sales and marketing agency based in the Providence area, representing top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach drives customer engagement for our clients and sets us apart from the competition.
What You'll DoAs a Customer Engagement Specialist, you will:
- Present our clients' products and services directly to consumers in a confident, compelling manner to drive sales.
- Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions.
- Input customer information, order details, and sales contracts into our POS system.
- Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions.
- Attend virtual and onsite training sessions alongside fellow Customer Relations Trainees to hone in on customer service and sales techniques.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- 0-2 years of experience in customer service, retail sales, hospitality, or a related field.
- Strong public speaking skills and the ability to confidently interact with customers, clients, and teammates.
- A solution-oriented mindset and resilience in overcoming challenges.
- Exceptional time management and organizational skills.
- The ability to work flexible hours, including evenings and weekends as needed.
The estimated annual salary for this position is $45,000 - $55,000, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, 401(k) matching, and opportunities for professional growth and development.
Why Join Us?At Resolve Visionary, we value diversity and inclusion. We are committed to creating an inclusive environment where all employees feel valued, respected, and empowered to succeed. We celebrate individuality and promote equal opportunity advancement. Our team is passionate about delivering exceptional results and making a positive impact in the community.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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