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Applications Specialist in Control Systems

2 months ago

Anaheim, United States Extron Full time

Position Overview:

At Extron, our Applications Engineers play a crucial role in delivering advanced tier two support for our cutting-edge products and technologies. These professionals engage with a diverse clientele of professional audiovisual integrators and engineers, ensuring they receive exceptional service and support. Applications Engineers communicate with customers through various channels, including phone and email, to address inquiries and enhance overall satisfaction. Additionally, they collaborate closely with the sales team, providing technical expertise on product applications, recommendations, and system design.

Key Responsibilities:

  • Develop and maintain comprehensive knowledge of Extron's innovative products and technologies.
  • Analyze and identify solutions for technical support challenges, product selection, and system design in audiovisual applications.
  • Provide customers with detailed technical information and assistance regarding Extron's offerings.

Ideal Candidates will possess:

  • A Bachelor’s degree in Electrical or Computer Engineering; recent graduates are encouraged to apply.
  • Familiarity with IT and Networking systems and protocols.
  • Proficiency in programming languages such as Python, C++, C#, or JavaScript is advantageous.
  • Experience in providing support for software or computer environments is a plus.
  • Strong ability to deliver clear and effective presentations to both small and large audiences.
  • Proficiency in Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
  • Excellent communication, interpersonal, and organizational skills.
  • Capacity to thrive in a dynamic and fast-paced professional office setting.
  • Willingness to travel as necessary.

Salary range: $70,000 to $72,000. Compensation may vary based on experience, qualifications, and other job-related factors.