Technical Support Analyst
2 days ago
**Job Title:** Technical Support Analyst - I (Assistant)
**Location:** Millsboro, DE
**Duration:** 6 Months
We are seeking a highly skilled and detail-focused Technical Support Analyst to provide administrative support for validation activities. This role involves working with equipment qualifications, calibrations, and other related tasks in a regulated environment.
Key Responsibilities:
- Provide administrative support for validation activities, including equipment qualifications and calibrations, in line with departmental priorities.
- Track documentation lifecycles using an Access database and generate regular progress reports.
- Draft, route for approval, organize, and archive validation and calibration documentation/protocols.
- Coordinate validation activities and assist in ensuring timely completion of tasks, which may require scheduling flexibility.
- Develop a basic understanding of processes to support documentation accuracy and clarity.
- Communicate effectively within and across departments using Microsoft Office applications, including Excel, Outlook, Word, Access, and PowerPoint.
Estimated Salary:** $45,000 - $55,000 per year
Qualifications:
- Education:
- Bachelor's degree with 1 year of relevant work experience.
- Associate degree with 2 years of relevant work experience.
- GED with 4 years of relevant work experience.
- Required Skills:
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, Access, PowerPoint).
- Familiarity with technical terminology; experience in a regulated environment is a plus.
- Ability to draft reports, coordinate activities, and manage documentation processes.
- Initiative and a willingness to take on increasing responsibilities over time.
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