Investigator VII

Job Summary:
As a seasoned Investigator VII, you will play a pivotal role in ensuring the health and safety of Texas long-term care residents. Working collaboratively with a team of public servants, you will conduct on-site inspections and investigations to assess compliance with state and federal laws and regulations. This role offers a competitive starting salary, excellent state benefits, and the opportunity to travel to different facilities within a region.

Key Responsibilities:
• Conduct on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys to determine compliance with federal and state health and safety regulations.
• Communicate clearly and accurately with facility staff, residents, and other stakeholders to provide information, answer inquiries, and address issues.
• Conduct exit conferences with facility staff to discuss findings and assist in developing a plan to correct deficiencies.
• Complete inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
• Visit long-term care facilities to verify correction of previously cited regulatory violations.
• Develop and implement training for field investigators.
• Participate in quality assurance reviews of documents prepared by others.
• Occasionally testify at hearings or in court proceedings to provide information regarding policy, procedures, history, findings, or activities.

Requirements:
• Knowledge of acceptable professional standards of resident care.
• Ability to interpret and apply policies, procedures, and regulations.
• Ability to work independently and make appropriate decisions and regulation-based recommendations.
• Ability to operate personal computer-based programs and complete data entry and technically correct, error-free reports.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to complete a high-volume, deadline-driven workload.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to communicate effectively both orally and in writing.
• Ability to effectively present information to executive-level management.

About Us:
The Texas Department of Aging & Disability Services is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity, and (k) and Programs under the Employees Retirement System of Texas.

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