Product Manager Intern

1 week ago

New York, New York, United States AMEX Full time
About the Role

We are seeking a highly motivated and detail-oriented Product Manager Intern to join our team at American Express. As a Product Manager Intern, you will play a critical role in driving the vision, strategy, and development of our groundbreaking digital products and applications.

Key Responsibilities
  • Define the product vision and strategy, go-to-market and distribution plans, and product value proposition.
  • Conduct market research, monitor industry trends, and evaluate the competitive landscape to develop insights and find opportunities to enhance product strategies and roadmaps.
  • Define capabilities for new payment products, capabilities, and services, identify/prioritize use cases, and design minimum viable product features and user stories to ensure a focus on delivering maximum value.
  • Collect and synthesize product important metrics, conduct data analytics, and develop cases to drive actionable insights and steer the product strategy.
  • Design and lead test & learn pilots, and leverage lessons to refine the product roadmap.
  • Own, maintain, and prioritize the product roadmap including new capabilities, features, enhanced services, expanded markets, product integrations, updates to specifications, decommission of products, etc.
  • Partner with Delivery and Technology teams to groom, prioritize, and complete the product backlog in an agile environment.
  • Support the development of new and emerging products, services, features, and/or technology applications and platforms, including writing user stories, defining personas, writing features, etc.
  • Drive product and/or feature adoption and engagement in partnership with cross-functional collaborators, including development of marketing & servicing materials, and analyzing impact post launch.
  • Engage with internal business partners (e.g., Technology, Data Analytics, other Product groups, etc.) to understand customer needs and difficulties, flesh out use case details, collaborate on new product concepts, and co-develop solutions.
  • Lead projects from concept through execution by collaborating with vital teams to shape a rich and engaging customer experience.
About American Express

At American Express, we are committed to delivering exceptional customer experiences and driving innovation in the payments industry. Our team is passionate about creating products and services that meet the evolving needs of our customers and partners.

What We Offer
  • Competitive base salaries
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counselling support through our Healthy Minds program
  • Career development and training opportunities
Requirements
  • Currently enrolled in a full-time Masters or Graduate degree program
  • Students must have a graduation date between December 2025 and June 2026.
  • Experience in the payments industry is a plus
Preferred Qualifications
  • Relevant experience: 3-5 years minimum experience in Strategy, Product Management, Product Development, and/or Management Consulting.
  • Passion for payments and innovation: Passion for emerging payments, FinTech, and the evolving payments landscape. Knowledge of payments industry and disruptive technologies a plus.
  • Critical thinking: Ability to synthesize and translate market and industry trends into opportunities for AXP to drive digital spend and further enhance our customer offering.
  • Problem solving: Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems.
  • Project management experience: Superior organizational skills with the ability to autonomously run several initiatives at once and get results in a fast-paced, multi-partner environment with constant change.
  • Intellectual curiosity: High-intellectual curiosity, out-of-the-box, creative & critical thinker with experience in complex problem solving and strategic thought leadership.
  • Entrepreneurial spirit: Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations in order to implement and deliver results.
  • Collaborative teammate: Ability to collaborate with internal collaborators and effectively operate in ambiguity, white space, and constantly evolving priorities.
  • Effective communicator and influencer: Excellent written and oral communication skills, proficient in developing excellent quality presentations and results for an executive audience.

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