Front Office Representative

2 weeks ago


Amarillo, Texas, United States Staff My Agency Full time
Job Title: Front Office Representative

State Farm Agency, a leading insurance provider, is seeking a highly motivated and customer-focused Front Office Representative to join our team. As a key member of our agency, you will play a vital role in delivering exceptional service to our clients.

Job Summary:

We are looking for a skilled and enthusiastic individual to provide top-notch customer service, respond to inquiries, and maintain high customer satisfaction. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for helping others.

Responsibilities:
  • Provide accurate and efficient product information and resolve customer issues.
  • Manage incoming calls and handle customer complaints in a timely and professional manner.
  • Keep records of customer interactions and process customer accounts.
What We Offer:
  • Competitive salary and bonus structure.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within the agency.
Requirements:
  • Ability to obtain a Property and Casualty insurance license prior to hire.
  • Strong phone handling skills and active listening.
  • Comfortable making outbound calls.
  • Passion for helping customers and providing excellent service.

This is an exciting opportunity to join a dynamic team and contribute to the success of our agency. If you are a motivated and customer-focused individual, we encourage you to apply.



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