Customer Service Representative

1 week ago

Miami, Florida, United States Manny Morin - State Farm Agent Miami FL Full time
Job Overview

As a Customer Relations Representative with Manny Morin - State Farm Agent Miami FL, you will be responsible for establishing and maintaining strong relationships with customers, providing them with personalized service and support. This role requires excellent communication skills, a customer-focused approach, and the ability to work in a team environment.

Key Responsibilities
  • Develop and maintain customer relationships through regular follow-ups and communication.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Identify customer needs and market appropriate products and services to meet those needs.
What We Offer
  • Competitive salary plus commission/bonus structure.
  • Comprehensive health benefits package.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours to accommodate your needs.
  • Opportunities for growth and advancement within the agency.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented with a strong focus on customer satisfaction.
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to learn computer functions and work in a team environment.
  • Currently licensed (Property/Casualty or Life/Health).

This is a remote position with Manny Morin - State Farm Agent Miami FL. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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