Patient Care Scheduling Expert

3 weeks ago


Ashburn, Virginia, United States Jorge R Rios, Inc. Full time
Job Description Summary
The Treatment Coordinator represents Jorge R Rios, Inc. in all facets of patient services, which may include greeting patients, answering phone calls, scheduling appointments, maintaining patient insurance and financial records, and coordinating patient flow.

General and Administrative Duties
- Cheerfully greet patients and visitors entering the practice and alert appropriate staff of patient arrivals
- Keep the front desk and reception areas clean and stocked
- Answer phone calls, route messages, provide information accurately, and respond to patient inquiries
- Effectively use the patient communication system (NexHealth) for patient communication, reactivating overdue patients, filling last-minute openings, and efficiently booking hygiene schedules

Scheduling and Time Management Duties
- Schedule and adjust patient appointments to maximize patient care and reach practice profit targets
- Manage daily, weekly, and monthly calendars to meet practice production and collection goals
- Enter type of treatment planned for next appointments and amount of chair time, doctor time, and assistant time needed

Treatment Coordination and Financial Duties
- Prepare and present treatment plan estimates
- Accurately receive and record patient payments
- Coordinate patient financial arrangements according to financial policy
- Communicate effectively with patients regarding past due balances and other financial matters

Work Environment

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