Catering Service Aide
2 weeks ago
Food Service Assistant
Job Overview:
As a vital member of our team, you will assist in various aspects of food preparation and presentation, ensuring adherence to our company's high standards.
Key Responsibilities:
- Support food preparation and presentation in line with company protocols.
- Deliver efficient and friendly service to customers across all catering areas.
- Maintain a clean and hygienic environment for food presentation and service.
- Serve customers at the counter during service times, following company standards.
- Complete necessary sales documentation and controls for each service.
- Communicate effectively with customers, showcasing a helpful demeanor.
- Perform cleaning duties for equipment as per the cleaning schedule or as instructed.
- Ensure cleanliness and adequate stock of tables and accompaniments during service.
- Load service counters as directed and maintain sufficient supplies throughout service.
- Manage vending machine operations, including filling and cleaning, while recording on service cards.
- Check deliveries and monitor food temperatures, documenting as required.
- Operate the till during service periods.
- Fulfill reasonable requests from management.
- Participate in job-related training as necessary.
Additional Duties:
- Assist with special functions, which may occur outside regular working hours.
- Address customer complaints or compliments and take appropriate action.
- Report incidents such as accidents, theft, or unfit food immediately, taking necessary actions.
- Attend meetings and training sessions as required.
- Provide coverage in other areas during staff absences.
Essential Qualifications:
- Strong communication skills.
- Previous experience in food handling.
- Ability to comply with health and safety regulations.
- Excellent customer service skills.
- High performance standards.
- Strong personal hygiene and professional appearance.
Desirable Qualifications:
- Food hygiene certification.
Company: Food Service Circle
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