Catering Service Aide

2 weeks ago


Carlisle, Pennsylvania, United States Food Service Circle Full time

Food Service Assistant

Job Overview:

As a vital member of our team, you will assist in various aspects of food preparation and presentation, ensuring adherence to our company's high standards.

Key Responsibilities:

  1. Support food preparation and presentation in line with company protocols.
  2. Deliver efficient and friendly service to customers across all catering areas.
  3. Maintain a clean and hygienic environment for food presentation and service.
  4. Serve customers at the counter during service times, following company standards.
  5. Complete necessary sales documentation and controls for each service.
  6. Communicate effectively with customers, showcasing a helpful demeanor.
  7. Perform cleaning duties for equipment as per the cleaning schedule or as instructed.
  8. Ensure cleanliness and adequate stock of tables and accompaniments during service.
  9. Load service counters as directed and maintain sufficient supplies throughout service.
  10. Manage vending machine operations, including filling and cleaning, while recording on service cards.
  11. Check deliveries and monitor food temperatures, documenting as required.
  12. Operate the till during service periods.
  13. Fulfill reasonable requests from management.
  14. Participate in job-related training as necessary.

Additional Duties:

  1. Assist with special functions, which may occur outside regular working hours.
  2. Address customer complaints or compliments and take appropriate action.
  3. Report incidents such as accidents, theft, or unfit food immediately, taking necessary actions.
  4. Attend meetings and training sessions as required.
  5. Provide coverage in other areas during staff absences.

Essential Qualifications:

  • Strong communication skills.
  • Previous experience in food handling.
  • Ability to comply with health and safety regulations.
  • Excellent customer service skills.
  • High performance standards.
  • Strong personal hygiene and professional appearance.

Desirable Qualifications:

  • Food hygiene certification.

Company: Food Service Circle


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