Device Management Engineer

5 days ago

Mastic Beach, New York, United States MyCareersFuture Full time
Job Description

Role Summary

We are seeking a highly skilled Device Management Engineer to join our team at MyCareersFuture. As a key member of our IT department, you will be responsible for the administration and management of user devices, ensuring seamless integration with our technology infrastructure.

Key Responsibilities

  • Device Management
    • Administer and manage user devices using Microsoft Intune, VMware Workspace ONE, Microsoft SCCM, and other relevant tools.
    • Configure, deploy, and maintain device policies, configurations, and applications across various operating systems (Windows, macOS, iOS, Android).
  • Patch Management
    • Develop and implement patch management strategies to ensure timely updates and security patches across all devices.
    • Perform security risk and impact analysis for patches and updates to assess potential vulnerabilities and implications.
    • Monitor and manage patch deployment, compliance, and effectiveness using available management tools.
  • Software Packaging and Deployment Testing
    • Create, test, and deploy software packages using tools such as Microsoft SCCM and VMware Workspace ONE.
    • Conduct thorough testing of software packages and updates to ensure compatibility, functionality, and stability before deployment.
    • Review and manage software versioning to ensure that deployments align with organizational standards and requirements.
    • Troubleshoot and resolve issues related to software deployment and ensure smooth rollout of applications.
  • Security and Compliance
    • Implement and enforce security policies to protect organizational data and ensure compliance with regulatory requirements.
    • Conduct regular security assessments, audits, and vulnerability management to address potential risks.
  • Troubleshooting and Support
    • Provide advanced support for device-related issues, including configuration, application management, and policy enforcement.
    • Collaborate with IT support teams to resolve complex technical problems and enhance overall user experience.
  • Documentation and Reporting
    • Create and maintain comprehensive documentation for device management processes, policies, and procedures.
    • Analyze data related to device management, patch compliance, and software deployment.
    • Generate and review detailed reports on device status, patch compliance, software deployment, and system health.
    • Present findings and insights to stakeholders through clear and effective presentations.
  • Continuous Improvement
    • Stay current with industry trends, best practices, and emerging technologies related to device management, software packaging, and security.
    • Recommend and implement improvements to device management and software deployment strategies and processes.
  • Collaboration
    • Work with other IT teams to ensure alignment on technology strategies and resolve cross-functional issues.
    • Provide training and support to team members and end-users on device management tools and best practices.

Requirements

  • Diploma or Degree in Computer Science, Information Technology, or a related field; or equivalent work experience.
  • 3-5 years of experience in IT systems administration or engineering, with a focus on user device management and software packaging.
  • Proficiency in device management tools such as Microsoft Intune, VMware Workspace ONE, and Microsoft SCCM.
  • Strong experience in software packaging, deployment testing, and software versioning review.
  • Strong understanding of operating systems (Windows, macOS, iOS, Android) and their management requirements.
  • Experience with patch management processes, security risk analysis, and impact assessment.
  • Proficiency in data analysis, report generation, and presentation.
  • Familiarity with scripting languages (e.g., PowerShell) for automation and custom configurations.
  • Relevant certifications are highly desirable, such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional, or Microsoft Certified: Modern Desktop Administrator Associate.

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