Heavy Equipment Technician
4 days ago
United Ag & Turf is a leading John Deere dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. We serve customers in various industries, including commercial, construction, agriculture, and consumers. Our goal is to provide exceptional customer experience across all our locations and departments, including parts, sales, service, and transportation.
Job SummaryWe are seeking a skilled Heavy Equipment Field Mechanic to join our team. As a Field Mechanic, you will be responsible for performing on-site diagnostics, service repairs, and maintenance work on customer agricultural, commercial, and turf equipment. You will work independently, with some direction or guidance from the Field Service Manager.
Key Responsibilities- Perform diagnostics and repairs on John Deere equipment and technology
- Conduct diagnostics and repairs in the field as required
- Maintain accurate inventory of parts kept in stock on service vehicles
- Mentor Service Technicians and Apprentice Technicians
- Identify and communicate solutions for customer service opportunities in your area of responsibility
- Accountable for billable time and assigned work orders
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and timely submission of information
- May participate in Service EDUCATE Training programs to develop skills and knowledge
- Operate and maintain vehicles, tools, and equipment required to perform job responsibilities
- Maintain a clean work area and perform work in a neat and orderly fashion
- Follow all safety rules and regulations in performing work assignments
- Maintain current knowledge of John Deere and competitive products
- Competitive Pay
- 401K with company match
- Health Insurance
- Paid Holiday and Paid Time Off
- $1000 annual tool allowance
- 100% paid uniforms
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Talking and hearing are required. Additionally, this position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, balancing, and climbing all day. The employee must frequently lift and/or move items up to 50 lbs. The employee is constantly required to use both hands/arms to drive, operate equipment, and secure loads.
Under the Americans with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education, and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if reasonable accommodation that does not create an undue hardship for the company is available.
Requirements- 4+ years of experience performing service repairs
- Outstanding interpersonal and customer service skills
- Ability to perform complex repairs and required maintenance using special tools
- Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment
- Ability to use computers, vehicles, and equipment
- Ability to lift at least 75 lbs. repeatedly
- Advanced or Master Service Technician certification preferred
- Forklift certification preferred
- High school diploma or equivalent required
- Valid Driver's License required
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