Technical Support Specialist

6 days ago


Dinan, Bretagne, United States Sierra 7, Inc. Full time

Job Title: Technical Support Specialist

Location: McLean, Virginia 22102

We are seeking a highly skilled Technical Support Specialist to join our team at Sierra7, Inc. As a key member of our IT department, you will play a vital role in providing exceptional support to our employees and ensuring the smooth operation of our technology systems.

About the Role:

  • Provide technical support and guidance to various teams within the organization
  • Address and resolve hardware, software, and network connectivity issues
  • Assist with the deployment, maintenance, upgrading, and troubleshooting of laptops
  • Document IT processes, procedures, and system configurations for future reference
  • Properly escalate unresolved queries to the next level of support
  • Follow up with users to provide feedback and see problems through to resolution

Requirements:

  • Ability to think creatively and solve complex IT problems
  • Attention to detail is key to ensuring system configuration and documentation accuracy
  • Excellent communication skills to translate technical language into terms that non-technical staff can understand
  • Patience, empathy, and active listening are required to provide exceptional support and build positive user relationships

Estimated Salary: $65,000 - $85,000 per year, depending on experience

Benefits:

  • Medical/Dental/Vision
  • FSA (Flexible Spending Account)
  • HSA (Health Savings Account)
  • Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability
  • Additional Supplemental Medical Benefits
  • 401K
  • Legal Assistance
  • Financial Wellness
  • Paid Time Off (PTO)
  • Federal Holidays
  • Education Reimbursement
  • LinkedIn Learning Employee
  • Referral Program


  • Dinan, Bretagne, United States Acclaim Technical Services Full time

    Job DescriptionWe are seeking a highly motivated and experienced IT Support Specialist to join our team at Acclaim Technical Services. As an IT Support Specialist, you will play a critical role in providing top-notch technical support to our clients.The successful candidate will have excellent communication skills, strong problem-solving abilities, and the...


  • Dinan, Bretagne, United States Harmonia Full time

    We are seeking a skilled Technical Support Specialist to join our team at Harmonia Holdings Group, LLC.Job OverviewThis is a part-time position responsible for delivering comprehensive technical assistance and support to corporate staff and end-users within the organization.About the RoleThe Technical Support Specialist will work both remotely and on-site to...


  • Dinan, Bretagne, United States Dexian Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our IT team at Dexian's Redmond, WA office. As a key member of our support team, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.This role requires strong problem-solving skills, ability to work in...


  • Dinan, Bretagne, United States Hoplite Solutions LLC Full time

    OverviewHoplite Solutions LLC is a cutting-edge technology company that requires a skilled Enterprise IT Support Officer to join its team. This role is perfect for an individual who is passionate about delivering exceptional technical support and problem-solving skills.Salary:The estimated annual salary for this position is $92,000, which reflects the...


  • Dinan, Bretagne, United States Mindlance Full time

    Job Summary:We are seeking an experienced Technical Specialist to lead our team of software developers. As a Technical Specialist, you will be responsible for designing and implementing complex software systems using full-stack technologies.About the Role:The ideal candidate will have at least 10+ years of experience in software development and engineering,...


  • Dinan, Bretagne, United States Janus Soft Inc Full time

    Supporting Our Leadership TeamAs a Project Integrator at Janus Soft Inc, you will play a crucial role in supporting our front office senior leadership team. You will be responsible for providing technical and administrative assistance, ensuring seamless day-to-day operations, and contributing to the success of our organization.Mandatory Skills and...


  • Dinan, Bretagne, United States Acclaim Technical Services Full time

    About the RoleAs a Technical Operations Analyst, you will be responsible for providing technical support and assistance to our clients. This includes troubleshooting technical issues, resolving problems, and providing training to users.You will work closely with our team to ensure that all technical issues are resolved efficiently and effectively. The ideal...


  • Dinan, Bretagne, United States Chenega Corporation Full time

    Job DescriptionOverview: Chenega Corporation is seeking a skilled Technical SharePoint Specialist to provide temporary support to the Air Force's Tactical Data Link Operations and Management Organization.About the Role: As a Technical SharePoint Specialist, you will be responsible for operating, maintaining, sustaining, and updating TDLOMO branch SharePoint...


  • Dinan, Bretagne, United States SysMind Tech Full time

    Technical Specialist Job Summary: As a Technical Specialist at SysMind Tech, you will play a key role in evaluating customer requests for Atlassian-related enhancements and delivering high-quality technical solutions within agreed-upon levels of effort.Responsibilities:Evaluate customer requests for add-ons or plug-ins from the Atlassian marketplace and...


  • Dinan, Bretagne, United States Capital One Full time

    Job DescriptionWe are seeking a Technical Data Protection Specialist to design, build, and implement tools to safeguard against cyber risks for data in use, in motion, and at rest. The successful candidate will have a strong background in scripting and solving cyber technical challenges, as well as experience in public cloud security and multi-cloud...


  • Dinan, Bretagne, United States Acclaim Technical Services Full time

    Key ResponsibilitiesProvide technical support and assistance to clients via phone, email, or remote desktopTroubleshoot technical issues and resolve problemsProvide training to users on software applications and systemsMaintain accurate records of incidents and requestsWe are seeking a highly motivated and experienced professional to fill this role. If you...

  • IT Support Specialist

    4 weeks ago


    Dinan, Bretagne, United States Ntiva Full time

    Ntiva is a dynamic company that values growth, innovation, and teamwork. We offer limitless career opportunities for those who are passionate about technology and dedicated to delivering exceptional client experiences.Job OverviewWe are seeking an experienced IT Support Specialist to join our Reactive Services division as a Triage Technician. As a member of...


  • Dinan, Bretagne, United States Alarm Full time

    About the RoleWe're seeking an ambitious and self-directed individual with proven customer support and operations experience to join our International team working from our headquarters in Tysons, VA. As a service-minded and reliable team member, you'll create and manage technical support help for our international channel partners, providing quick,...


  • Dinan, Bretagne, United States M.C. Dean, Inc. Full time

    Job Title:DevOps Technical Specialist 5 PositionAbout M.C. Dean, Inc.M.C. Dean, Inc. is a leading provider of engineering and technology services for complex infrastructure projects. Our team of experts designs, implements, and maintains electronic security systems, IT infrastructure, and other critical systems for federal, local, and commercial...


  • Dinan, Bretagne, United States CoolSnail Full time

    GCTechInfo is currently seeking a highly skilled Technical AEM Specialist to join our team for an exciting 6-12 month project with Snowflake.The role will be fully remote and offers an excellent opportunity to work on a challenging project as part of our W2 engagement.We are looking for an experienced professional who can provide top-notch support and...


  • Dinan, Bretagne, United States Guidehouse Full time

    About Guidehouse">Guidehouse is a leading consulting firm that provides expert guidance to clients in various industries.">Salary: $110,000 - $140,000 per year">This compensation range is based on the job title and location of the position.">Job Description:">We are seeking a skilled Senior Technical Documentation Specialist to join our team at...


  • Dinan, Bretagne, United States INADEV Full time

    Job DescriptionAs a Technical Business Solution Specialist, you will be responsible for performing systems development lifecycle activities, including analysis, requirements, design, development, testing, and implementation of products, information systems, and business processes. This role requires strong analytical thinking and communication techniques to...


  • Dinan, Bretagne, United States TechnoGen Full time

    Overview TechnoGen, a leading Global System Integrator, seeks a highly skilled Technical Telemetry Specialist to join our dynamic team. The ideal candidate will have expert knowledge in Prometheus, Grafana, and Git. This role involves developing and managing telemetry for large-scale datasets and implementing strategies to reduce Mean Time to Resolution...


  • Dinan, Bretagne, United States Alarm Full time

    Job OverviewWe are seeking an ambitious and self-directed individual to join our International team working from our headquarters in the United States. This role involves providing technical support for international channel partners, troubleshooting technical concerns, and developing documentation.


  • Dinan, Bretagne, United States Arena Technical Resources Full time

    Job OverviewArena Technical Resources is an Equal Opportunity Employer committed to providing equal employment opportunity to employees and applicants without regard to race, ethnicity, religion, color, sex, pregnancy, national origin, age, veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic...