Ford Service Leader

3 days ago


Prosper, Texas, United States Prosper Ford Full time

**Job Title:** Ford Service Leader

**Job Summary:

  • We are seeking an experienced Ford Service Leader to oversee the delivery of exceptional service and vehicle repair quality at Prosper Ford.

**Key Responsibilities:

Leadership and Team Management

The successful candidate will be responsible for leading and managing a team of technicians to achieve outstanding results.

  • Supervise and guide the team to ensure high-quality work is delivered efficiently and effectively.
  • Mentor and develop the skills of technicians to enhance their performance.
  • Monitor and manage workflow to maximize efficiency and minimize downtime.
Technical Expertise

The ideal candidate will have a strong knowledge of Ford vehicle systems, diagnostics, and repair procedures.

  • Perform diagnostic, repair, and maintenance services on Ford vehicles in accordance with manufacturer specifications.
  • Assist in diagnosing complex vehicle issues and provide technical support to the team.
Customer Service and Communication

The successful candidate will possess excellent communication and problem-solving skills.

  • Communicate effectively with service advisors and customers to ensure transparency and customer satisfaction.
  • Resolve complex issues efficiently and professionally.
Qualifications and Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent; technical certification or degree in automotive technology preferred.
  • Minimum of 5 years of experience as an automotive technician, with at least 2 years in a leadership or supervisory role.
  • Ford Master Technician certification is highly desirable.

**Salary Estimate:** The estimated salary for this role is between $70,000 - $90,000 per annum, depending on experience and qualifications.

**Benefits:** Competitive salary, health insurance, 401k plan, paid time off, and continuous training opportunities.


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