Mail Preparation Specialist

6 days ago


Rochester, New York, United States University of Rochester Full time

The University of Rochester is seeking a skilled Mail Preparation Specialist to join our team. This role is responsible for scheduling customer mailing projects and ensuring that all aspects of mass mail preparation and processing are handled efficiently and effectively.

Job Summary

This position involves consulting with customers to plan mailings, performing tasks related to mass mail preparation and processing, and ensuring that all work meets the required standards of quality and efficiency.

Main Responsibilities
  1. Computer/Database Processing: Analyze, manage, and prepare databases; import, export, and process electronic databases of various formats; use specialized software to ensure lists are certified according to USPS requirements; visual inspection and manual data entry to supplement computer processing logic; merge and purge multiple lists; encode databases in proper sequence with corresponding endorsement lines and barcodes to include full-service intelligent mail barcodes; follow all University procedures regarding confidentiality and HIPPA security measures concerning database management.
  2. Bulk Mail Production: Use computerized production equipment for automated tasks such as labeling, folding, inserting, and tabbing; ensure that mail is prepared in accordance with USPS requirements regarding labeling, sorting, bundling, strapping, and placement in appropriate containers; some manual processing may be required.
  3. Customer Interaction: Answer detailed questions regarding Mail Services' processes and USPS postal rates and regulations; meet with customers to discuss projects; prioritize processing times based on customer expectations and department guidelines; produce production sheets that contain project instructions and relevant processing and billing information; receive deliveries of mailing materials; prepare appropriate postal documentation for electronic submission to USPS; provide customers with project status updates and attend customer department staff meetings.
  4. Equipment Setup: Prepare computerized production equipment and small mail equipment for processing mail; import processed databases from network; ensure all necessary variable data fields are to be printed; insert fix field information that meets customer and USPS requirements; perform routine service and minor repairs of bulk mail equipment; use limited variety of tools and instruments properly and efficiently.
  5. Print Production: Provide variable data printing services; prepare and print personalized letters and forms; prepare customized shipping and business reply labels; copy generic letters and flyers to be included in customer mailings; maintain inventory of paper and printer supplies; provide preventative maintenance and minor repairs to industrial digital printers.
  6. Quality Control: Manage and ensure that all quality control procedures are followed; ensure all materials produced and processed meet customer expectations, USPS regulations, and department standards; consult with area Printers and Graphic Designers in mail piece design; ensure that all mail pieces meet USPS design specifications/requirements to capture maximum postage savings and attain efficient postal delivery service; assist management with training of postal regulations with department Mail Clerks.
  7. Process Redesign: Provide cost-effective solutions to streamline customer projects; recommend and implement new procedures designed to increase productivity and maximize equipment capacity.
  8. Area Maintenance: Ensure that workspace and production floor is clean and organized; all unused materials are returned to departments; all tools and materials are stored in their proper location.
  9. Other Duties as Assigned: Reassignment to any task that meets the needs of the University, department, or customers as required.
  10. Safety/Security: Maintain safe and secure environment in accordance with University and department guidelines.

We offer a competitive salary of $20.50 per hour, plus benefits and opportunities for professional growth and development. If you are a detail-oriented individual with excellent communication skills and experience in mail preparation and processing, we encourage you to apply for this exciting opportunity.



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