HVAC Service Manager
4 days ago
TrovaSearch is seeking a highly skilled and experienced HVAC Service Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our HVAC service technicians, ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Manage and supervise a team of HVAC service technicians, ensuring that they have the necessary tools, training, and support to perform their jobs efficiently and effectively.
- Develop and implement processes and procedures to improve service delivery, reduce costs, and increase customer satisfaction.
- Collaborate with the sales team to ensure that our customers receive seamless service and support, from initial consultation to final installation.
- Monitor and analyze service data to identify trends, opportunities for improvement, and areas for cost reduction.
- Develop and maintain strong relationships with customers, vendors, and other stakeholders to ensure that our service operations run smoothly and efficiently.
Requirements:
- 5+ years of experience in HVAC service management, with a proven track record of success in leading high-performing teams.
- Strong technical knowledge of HVAC systems, including DX systems, VRF, heat pumps, and other related technologies.
- Excellent leadership, communication, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Proficient in ServiceTitan Dispatch or other dispatch programs, Outlook, Microsoft Word, and Excel.
- Valid driver's license and ability to work a non-standard work schedule, including weekends and holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented and experienced team.
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